Returns & Exchanges
At Craft Supplies, we want you to be fully inspired by your purchase; if a product doesn't meet your creative needs, you can return it within 30 days of delivery. Please ensure all items are in their original packaging and unused to qualify for a full refund.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack the unused supplies in their original containers to prevent damage during transit back to our warehouse.
Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely attach it to the outside of your package.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing